Shipping & Terms
SHIPPING & TERMS
Shipping costs vary per region and I ship via Canada Post. All prices are in Canadian (CAD) dollars.
Once you place your order, all pieces will be shipped within three business day after payment is confirmed.
If you live in Vancouver, BC and would like to pick up your items, under "Coupon", type in the code "LOCAL" to waive the shipping costs.
(Please pick up your order within a week as I don't have a lot of storage space)
Please note that currently the shipping costs set for international shipping outside of North America is via Ground, NOT air mail and it is not tracked.
Delivery takes approximately 3-4 months.
If you choose to ship via ground, please note that you are responsible if the package is lost in the mail as there is no tracking number.
***If you would like your package tracked and arrive via air mail, please purchase "INTERNATIONAL SHIPPING - ADD ON."
Please note that international recipients are responsible for duties and taxes upon delivery.
I packaged my pieces really well. In the unlikely event that a piece is damaged during shipping, please send me an email with a photo of the damaged piece within 24 hours upon receiving your order and a refund will be arranged.
Otherwise all sales are final.
RETURNS & EXCHANGES
No returns or exchanges. (Unless it was damaged during shipping – see note above)
If you wish to cancel your order, please contact me via email at firstname.lastname@example.org within the first 24 hours of purchase.